Refund Policy

Effective Date: 04/09/2025

At Boss IPTV, we strive for complete customer satisfaction. However, we understand that sometimes things don’t work out. Here’s our refund policy:

1. 14-Day Money-Back Guarantee:
If you’re not satisfied within the first 14 days of your subscription, you are eligible for a full refund.

2. How to Request a Refund:
To initiate a refund, contact our support team at [email protected] within 14 days of purchase. Please include your username, order ID, and reason for the refund.

3. Non-Refundable Cases:

Requests made after 14 days

Open disputes and reports on payment methods

Abuse of trial or refund policy

Technical issues caused by the user’s device or connection

4. Processing Time:
Refunds are typically processed within 5–10 business days to the original payment method.

Contact Us:
Questions? Email: [email protected]